Total quality management enables businesses to enhance quality and boost regulatory compliance. It integrates with your business-critical functions to let you automate cross-functional workflows, share data and build a single source of truth for all your quality information.
Features
Change Controls
- Document, review, and approve changes on documents, design controls, and systems
- Track quality events such as product quality complaints and audits
- Connect entire quality system and review, document, implement, and train colleagues
Deviation Management and Investigations
- Streamline investigation and resolution of product deviations
- Laboratory out-of-specification management with phase 1 and phase 2 investigations
Corrective and Preventive Actions
- Create CAPA workflow process with designated action pathways for non-conformances, deviations, incidents, and complaints
- Determine the root cause and implement corrective and preventive action workflows
- Avoid bottlenecks with an automated routing and escalation process to expedite resolution
Quality Events and Complaint Handling
- Manage the entire complaint lifecycle from investigation to resolution, and gain insights for continuous improvement
- Track quality events, quality investigations, and product deviations
Audit Management
- Perform internal and external audits to comply with industry standards
- Manage audit projects and conduct risk analysis
- Get real-time visibility into the status of your audit plan, issue reporting, and remediation status
Commitment Tracking
- Proactively monitor and manage commitments and ensure compliance
- Meet all legal obligations and public commitments associated with projects
- Have an accurate and up-to-date list of all commitments made to stakeholders and the activities associated with these commitments
- Keep your stakeholders advised and informed
Benefits
Improved Products & Business
Innovate with adaptable quality platform. Drive continuous improvement and deliver exceptional customer experience
Consistency
Reduce variability of materials and products. Improve process control to reduce quality gaps
Effective Compliance
Ensure quality standards are being met with total traceability. Audit trail to support compliance
Risk Reduction
Provides visibility between quality processes, requirements, and product quality
Industries
Let TQM
Life Sciences
Manufacturing
Medical Devices
Consumer Products
Food & Beverage
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We provide a dedicated customer success manager to all of our business partners. Contact us today for a risk-free consultation.